Shopping Guide 購物流程指南

 

Shopping Guide

If you are looking for your favorite products, you can browse by a product category from the menu or use the search bar at the top of our website.

You can place a selected product to your the shopping cart and choose to continue shopping.

The order amount of each transaction cannot be over HK$10,000.00.

Once you have all the products you wish to purchase, click shopping cart at the top right corner of the page and you will be directed to the checkout page on which you can enter your shipping information and make the payment.

Cancelling Orders

Order "Awaiting Payment": you can cancel such order within 6 hours of submitting it, otherwise, such order will be automatically canceled after 6 hours.

Order in the status of "Order Confirmed" or "Preparation in Progress": please contact us at info@masters-racket.com to confirm whether such order can be cancelled.

Order in the status of "In Transit": the products you purchased have been shipped and cannot be canceled. You may refuse the package at the time of delivery and contact us to process the refund.

 

購物流程指南

您可以利用瀏覽我們的網站、根據產品分類挑選，或利用搜尋找到您喜愛的產品。

選擇後您可將產品放入購物車，然後繼續選購。

每張訂單的總額(連同運費及扣除所有折扣優惠後)不可多於HK$10,000.00。

選購完成後，點擊網頁右上角的購物車進入結帳介面，然後填寫運送資訊並結帳付款。

取消訂單

「等待付款」狀態的訂單：您可以在提交後的 6 小時內自行取消，或者在 6 小時後由系統自動為您取消。

「訂單已確認」和「準備中」狀態的訂單：請您及時聯絡我們 info@masters-racket.com，確認訂單是否可以取消。

「訂單在途」狀態的訂單：您購買的產品已經出貨，我們將無法為您取消該訂單。您可以在訂單送達時拒收產品，並聯絡我們以進行退款。